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Omnichannel Campaigns
Customer Engagement Today
How Customer Engagement is Evolving
What You’ll Learn
The Shift From Single Channel to Omnichannel
How to Get Started with Omnichannel Campaigns
Campaigns Across The Lifecycle
Engaging Customers Throughout the Lifecycle
Welcome Series
Activation
Conversion
Loyalty
Retention
Quiz
Quiz
Overview: Campaigns in Blueshift
Campaigns Overview
One-time and Recurring Campaigns
Triggered Campaigns
Setting Up Triggers: Channel and Timing
Setting Up Triggers: Filters
Setting Up Triggers: Templates
Campaign Execution Setup
Quiz
Quiz
How to Create Campaigns
Creating a Campaign
Intuitive Journey Building
Campaign Validation
Journey Views
Campaign Planning
Quiz
Quiz
Testing, Optimization & Reporting
A/B testing and Optimization
Setting Up An A/B Test
Reports Tab
Real-Time Campaign Reporting
Quiz
Quiz
Connecting Channels & Apps (App Hub)
Overview
Use Cases
Connecting and Using Apps
Bringing it All Together
Quiz
Quiz
Best Practices to Get Started with Omnichannel Campaigns
Best Practices for Omnichannel Campaigns
Personal Finance
Media & Publishing
Retail & E-Commerce
E-Learning
Certification
Certification
Course Survey
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How Customer Engagement is Evolving
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